Privyer Privacy Policy: Data Collection, Use and Security

Last updated: January 2024

Information We Collect

We collect information you provide directly to us and information we collect automatically.

Personal Information

When you book our services, we collect your name, email address, phone number, pickup and destination addresses, and payment information.

Location Data

We collect location information to provide accurate pickup and drop-off services, optimize routes, and ensure driver safety.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

Process and fulfill your transportation requests
Communicate with you about your bookings
Send you service updates and promotional offers
Improve our services and customer experience
Comply with legal obligations

Information Sharing

We do not sell, trade, or share your personal information except as described below.

Service Providers

We share information with trusted partners who assist us in providing services, such as payment processors and mapping services.

Legal Requirements

We may disclose information if required by law or to protect our rights, property, or safety, or that of others.

Data Security

We implement appropriate security measures to protect your information.

We use industry-standard encryption and security protocols to protect your personal information during transmission and storage. However, no method of transmission over the internet is 100% secure.

Your Rights

You have certain rights regarding your personal information.

Access and review your personal information
Request corrections to inaccurate information
Request deletion of your information
Opt-out of promotional communications
Withdraw consent where applicable

Contact Us

If you have questions about this Privacy Policy, please contact us.

Email: privacy@privyer.com

Phone: 786-988-1567

Address: Miami, Florida

Data Retention Policy

Privyer is committed to retaining personal data only as long as necessary to fulfill the purposes outlined in our privacy policy. This includes maintaining records for legal compliance and to provide ongoing services to our customers.

We regularly review our data retention practices to ensure that personal information is securely deleted or anonymized when it is no longer needed. For example, payment information is retained only until the transaction is completed and confirmed, after which it is safely disposed of.

User Consent and Opt-Out Options

Users have the right to provide consent for data collection and processing, which is obtained during the service booking process. This ensures that users are aware of what personal information is being collected and how it will be used.

Additionally, users can opt-out of promotional communications at any time by following the unsubscribe link included in our emails or by contacting us directly. This empowers users to control their preferences regarding the information they receive from Privyer.

Third-Party Services and Links

Privyer may utilize third-party services to enhance our offerings, such as payment processors and marketing platforms. While we carefully select these partners, we encourage users to review their privacy policies as they govern the handling of personal information.

For instance, when booking a ride, users may be redirected to a secure payment gateway operated by a third party. We ensure that these partners comply with industry standards to protect user data, but we cannot be held responsible for their practices.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. Cookies help us remember user preferences and improve the functionality of our services.

Users can manage cookie preferences through their browser settings. By opting out of cookies, users may experience limited functionality on our website, but they will still be able to access essential information about our services.