Privyer Chauffeur Services Terms of Service

Last updated: January 2024

Acceptance of Terms

By using our chauffeur services, you agree to these terms and conditions.

These Terms of Service govern your use of Privyer’s chauffeur services. By booking our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

Service Description

We provide premium chauffeur and transportation services in Miami and South Florida.

Services Offered

Airport transfers
Corporate transportation
Special event transportation
Hourly chauffeur services
Wedding transportation
Group transportation

Booking and Payment

Terms and conditions related to reservations and payment processing.

Reservations

Bookings are confirmed upon receipt of payment and written confirmation. We recommend booking at least 24 hours in advance for guaranteed availability.

Payment Terms

Payment is required at the time of booking. We accept major credit cards. Gratuity is not included and is at your discretion.

Cancellation Policy

Our cancellation and refund policies for different service types.

24+ hours notice: Full refund
12-24 hours notice: 50% refund
Less than 12 hours: No refund
No-show: Full charge applies
Weather-related cancellations: Full refund

Passenger Responsibilities

Guidelines and expectations for passengers using our services.

Be ready at the designated pickup time and location
Treat vehicles and chauffeurs with respect
No smoking, illegal substances, or excessive alcohol consumption
Follow all local laws and regulations
Notify us immediately of any changes to your itinerary
Additional cleaning fees may apply for damages or excessive mess

Liability and Insurance

Information about our insurance coverage and liability limitations.

Insurance Coverage

All vehicles are fully insured with comprehensive commercial coverage. Our chauffeurs are licensed, insured, and professionally trained.

Limitation of Liability

Our liability is limited to the cost of the service provided. We are not responsible for indirect, consequential, or incidental damages.

Privacy and Confidentiality

Our commitment to protecting your privacy and maintaining confidentiality.

We respect your privacy and maintain strict confidentiality of all passenger information. Our chauffeurs are trained to provide discreet, professional service.

Contact Information

Questions about these terms? We’re here to help.

Email: legal@privyer.com

Phone: 786-988-1567

Address: Miami, Florida

Privyer Chauffeur Services Terms

Welcome to Privyer's Terms of Service. This document outlines the essential terms governing your use of our premium chauffeur services in Miami and South Florida. By using our services, you agree to adhere to these terms, ensuring a smooth and enjoyable experience for all parties involved.

Our terms are designed to protect both our clients and our company. We encourage you to read through each section carefully, as it encompasses everything from booking and payment to cancellation policies and passenger responsibilities, ensuring transparency and clarity in our service delivery.

Booking and Reservation Process

Our booking process is straightforward and user-friendly. You can easily reserve your chauffeur service through our website or by contacting our customer service team. We recommend booking in advance to secure your preferred time and vehicle, especially during peak travel seasons.

Once your reservation is confirmed, you will receive a confirmation email detailing your booking information. It is essential to review this information for accuracy and report any discrepancies immediately. This proactive approach helps us provide you with a seamless experience from start to finish.

Payment Options and Security

Privyer offers a variety of payment options to accommodate our clients' preferences, including credit cards and digital payment platforms. We prioritize your security by utilizing advanced encryption technologies to safeguard your financial information during transactions.

All payments for services rendered are processed securely, and receipts are provided via email for your records. Understanding our payment terms is crucial to ensuring a hassle-free experience, so please familiarize yourself with our policies before booking.

Passenger Conduct and Expectations

To ensure a pleasant experience for all passengers, we have established guidelines that must be followed during your journey. Passengers are expected to treat our chauffeurs and vehicles with respect, maintain appropriate behavior, and adhere to local laws and regulations.

Failure to comply with these guidelines may result in additional fees or termination of service. It is our goal to provide a safe and enjoyable ride, and your cooperation is vital in achieving this. If you have any questions about our conduct policies, please reach out to our customer service team.

Changes to Terms of Service

Privyer reserves the right to modify these Terms of Service at any time. We will notify our clients of any significant changes through email or via our website. It is important for users to review the terms periodically to stay informed about any updates.

By continuing to use our services after changes have been made, you accept the revised terms. This ensures that you are always aware of your rights and obligations when using our chauffeur services, fostering an informed and trustworthy relationship between Privyer and our clients.